hipping Policy

At VANTUS Optics, we're committed to getting your eyewear to you as quickly and securely as possible.

Order Processing

All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).

Once your order has been dispatched, you will receive a confirmation email containing your tracking information.

During product launches, promotions or peak periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

• United Kingdom: 1–3 business days
• Europe: 3–7 business days
• United States & Canada: 5–10 business days
• Rest of the World: 7–14 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location.

We offer free standard shipping on qualifying orders where stated on our website.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes or other local fees once they arrive in the destination country.

These charges are the responsibility of the customer unless otherwise stated by VANTUS Optics.

Tracking Your Order

Once your order has shipped, you'll receive a tracking number via email. Please allow up to 24 hours for tracking information to become active.

Delivery Delays

While we work with trusted courier partners, delivery times may occasionally be affected by factors outside our control, including:

• Customs clearance
• Severe weather
• Carrier delays
• Public holidays
• High shipping volumes

VANTUS Optics cannot be held responsible for delays caused by third-party shipping providers.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

VANTUS Optics is not responsible for orders delivered to an incorrect address provided by the customer. If an order is returned to us due to an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to have been lost in transit, please contact us at info@vantusoptics.com within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate the issue and, where appropriate, arrange a replacement or refund.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

Email: info@vantusoptics.com

We aim to respond to all enquiries within one business day.